FAQ
About the Lessons
It is possible. Please note that lesson start times are in Japan time.
All lessons are 25 minutes per session.
Weekdays (Japan time): 09:30-15:00 (last lesson 14:30). Closed on Saturdays, Sundays, and holidays.
Please prepare an internet connection and a device (PC, tablet, smartphone) that is capable of video calling (Skype).
If you are taking the class on a computer, please make sure that it has a built-in camera.
A headset or earphones with a microphone is not necessary if the device has a microphone and speaker. Please prepare them if necessary.
About admission, suspension, withdrawal, and payment
We accept credit card payments only.
Payment by credit card is done through PayPal.
The admission fee is 10,000 yen (tax included). The cost of teaching materials will vary depending on the individual, but should be approximately 5,000 to 10,000 yen per year (tax included).
We do not accept cancellations after application. Please be careful when you apply.
You can join at any time. On the day of enrollment, you will be charged for one month of service.
This fee covers one month of use from the date of enrollment.
If you pay by PayPal (credit card), your credit card will be charged every month from the date of application.
We do not offer pro-rated refunds.
Since the settlement date is different for each customer, we recommend that you submit your cancellation request closer to the settlement date.
If you wish to change your credit card, you can do so after logging in to the PayPal site.
＜How to change your registered credit card＞
Login to your PayPal account from the following page. You will need your email address and password.
About Skype
You will need to install the Skype application and create a Skype account.
Skype is a software that allows you to make free calls via the Internet.
You can check this by tapping or clicking on your profile picture after you log in to Skype.
For more information, please visit Skype's help screen.
https://support.skype.com/ja/faq/fa10858/skype-ming-tohahe-desuka